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Cisco Certified Network Associate


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Exam Description

This exam tests a candidate's knowledge and skills required to install, operate, and troubleshoot a small to medium size enterprise branch network. The topics include connecting to a WAN; implementing network security; network types; network media; routing and switching fundamentals; the TCP/IP and OSI models; IP addressing; WAN technologies; operating and configuring IOS devices; extending switched networks with VLANs; determining IP routes; managing IP traffic with access lists; establishing point-to-point connections; and establishing Frame Relay connections.

Describe how a network works

  • Describe the purpose and functions of various network devices
  • Select the components required to meet a network specification
  • Use the OSI and TCP/IP models and their associated protocols to explain how data flows in a network & Describe common networked applications including web applications
  • Describe the purpose and basic operation of the protocols in the OSI and TCP models
  • Describe the impact of applications (Voice Over IP and Video Over IP) on a network
  • Interpret network diagrams & Determine the path between two hosts across a network
  • Describe the components required for network and Internet communications
  • Identify and correct common network problems at layers 1, 2, 3 and 7 using a layered model approach & Differentiate between LAN/WAN operation and features

Configure, verify and troubleshoot a switch with VLANs and inter-switch communications

  • Select the appropriate media, cables, ports, and connectors to connect switches to other network devices and hosts
  • Explain the technology and media access control method for Ethernet networks
  • Explain network segmentation and basic traffic management concepts
  • Explain basic switching concepts and the operation of Cisco switches
  • Perform and verify initial switch configuration tasks including remote access management
  • Verify network status and switch operation using basic utilities & Identify, prescribe, and resolve common switched network media issues, configuration issues, auto negotiation
  • Describe enhanced switching technologies (including: VTP, RSTP, VLAN, PVSTP, 802.1q)
  • Describe how VLANs create logically separate networks and the need for routing between them
  • Configure, verify, and troubleshoot VLANs & Configure, verify, and troubleshoot trunking on Cisco switches & Configure, verify, and troubleshoot InterVLAN routing
  • Configure, verify, and troubleshoot VTP & Configure, verify, and troubleshoot RSTP operation
  • Implement basic switch security (including: port security, trunk access, management vlan other than vlan1, etc.)

Implement an IP addressing scheme and IP Services to meet network requirements in a medium-size Enterprise branch office network.

  • Describe the operation and benefits of using private and public IP addressing
  • Explain the operation and benefits of using DHCP and DNS
  • Calculate and apply an addressing scheme including VLSM IP addressing design to a network
  • Determine the appropriate classless addressing scheme using VLSM and summarization to satisfy addressing requirements in a LAN/WAN environment
  • Describe the technological requirements for running IPv6 in conjunction with IPv4
  • Describe IPv6 addresses

Configure, verify, and troubleshoot basic router operation and routing on Cisco devices

  • Describe basic routing concepts (including: packet forwarding, router lookup process)
  • Describe the operation of Cisco routers & Select the appropriate media, cables, ports, and connectors to connect routers to other network devices and hosts
  • Configure, verify, and troubleshoot RIPv2
  • Access and utilize the router to set basic parameters.(including: CLI/SDM)
  • Connect, configure, and verify operation status of a device interface
  • Verify device configuration and network connectivity using ping, trace route, telnet, SSH
  • Perform and verify routing configuration tasks for a static or default route given specific routing requirements & Manage IOS configuration files. (including: save, edit, upgrade, restore)
  • Manage Cisco IOS. & Compare and contrast methods of routing and routing protocols
  • Configure, verify, and troubleshoot OSPF & Configure, verify, and troubleshoot EIGRP
  • Verify network connectivity (including: using ping, trace route, and telnet or SSH)
  • Troubleshoot routing issues & Implement basic router security
  • Setting Password and Password recovery
  • Describe about basic concepts of security device manager (SDM).

Explain and select the appropriate administrative tasks required for a WLAN

  • Describe standards associated with wireless media (including: IEEE WI-FI Alliance, ITU/FCC)
  • Identify and describe the purpose of the components in a small wireless network.
  • Identify the basic parameters to configure on a wireless network to ensure that devices connect to the correct access point
  • Compare and contrast wireless security features and capabilities of WPA security
  • Identify common issues with implementing wireless networks. (Including: Interface, miss-configuration)

Identify security threats to a network and describe general methods to mitigate those threats

  • Describe today's increasing network security threats and explain the need to implement a comprehensive security policy to mitigate the threats
  • Explain general methods to mitigate common security threats to network devices, hosts, and applications
  • Describe the functions of common security appliances and applications
  • Describe security recommended practices including initial steps to secure network devices

Implement, verify, and troubleshoot NAT and ACL’s in a medium-size Enterprise branch office network.

  • Describe the purpose and types of ACL’s Explain the basic operation of NAT
  • Configure and apply ACL’s based on network filtering requirements.(including: CLI/SDM)
  • Configure and apply an ACL’s to limit telnet and SSH access to the router using
  • Verify and monitor ACL’s in a network environment & Troubleshoot ACL issues
  • Configure NAT for given network requirements using (including: CLI/SDM)

Implement and verify WAN links

  • Describe different methods for connecting to a WAN Configure and verify a basic WAN serial connection
  • Configure and verify Frame Relay on Cisco routers
  • Troubleshoot WAN implementation issues
  • Describe VPN technology (including: importance, benefits, role, impact, components)
  • Configure and verify a PPP connection between Cisco routers
  • Describe about VOIP (Voice over IP)